Privacy Policy

At The Frosted Experience, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or book a service with us.

Information We Collect

Contact details (name, phone number, email, address)
Event and booking details
Payment and billing information (processed securely through Square)
Uploaded or shared images for design, media, or event services
Website activity data (via cookies, analytics tools, or social media pixels)

How We Use Your Information

To process payments and complete bookings
To communicate with you about your event, order, or inquiry
To send marketing updates, newsletters, or promotions (with your consent)
To improve our services, website, and client experience

We never sell or share your personal information with outside parties except as needed for trusted third-party tools (such as Square, Google Analytics, or email providers).

Cookies & Tracking

Our website may use cookies and analytics tools to understand visitor activity and improve your browsing experience. You can disable cookies in your browser at any time.

Data Security

We take your privacy seriously and use secure systems to store and process information. While we strive to protect your data, no online platform is 100% secure, and you share information at your own risk.

Your Rights